To get your audience to notice, remember, share, and make a purchase, your marketing campaigns should largely appeal to their emotions. To have a response from customers, emotional marketing usually appeals to a single emotion. Emotions such as happiness, sadness, anger, or fear are usable for marketing. Emotional marketing focuses on psychological triggers that influence users’ feelings.
It also aids in their retention of a brand or product and inspires them to take action. Any action that suggests a closer relationship with a brand, such as a click, purchase, visit, or phone call, can be the action that is in need.
Why Does Emotional Marketing Works?
Emotional Marketing Has Great First Impression
It is a very common thing to ask what is more impressive if a person blandly talks with you or if there is your involvement in the discussion. If you are having involvement then you will feel a connection and you might get emotionally attached to the discussion.
As for emotional marketing consider a situation. Which advertisement would impress you more if you had to choose between the two? One that merely discusses products or the one that made you laugh, cry, or excite you? The answer is clear as most of the public will reside with the second option only.
After some time if we ask about the products then the products which were having an emotional connection pop into the minds of users. The reason for this is simply because the first impression made by the products from emotional marketing is stronger.
Emotional Marketing Motivates Users to Take Action
Emotional marketing is an efficient method for triggering one or two purchases. Additionally, emotions also stimulate other actions that might help your business and brand to expand.
If a customer is happy, they will likely spread the word about your brand, which raises your brand recognition. Our ability to empathize and connect with others increases due to sadness. Moreover, this increases our capacity for giving and connecting with the product or campaign. Eventually, it boosts our client base. So different emotions play different roles in eCommerce. Additionally, before using the essence of these emotions you should have a clear picture.
How To Use Emotion in E-Commerce as a Marketing Tool?
It’s time to talk about how this strategy can work for you now that we’ve established why emotion has a lot to offer e-commerce.
Use Intriguing Design and Avoid Using Dull Website Templates
Even while your website may be quite functional and useful, it might not effectively communicate your brand’s distinctive personality and gets an emotional response from visitors. The design of the website plays a vital role in connecting emotionally to the visitors. Where does the customer’s search for value end when pricing is the single factor separating your website from another?
In a similar way, how can your website encourage customers to connect with your business? By making them feel like their uniqueness is of value increasing their customer base is possible. Design and emotion are inherently linked. So make sure to infuse your brand’s personality into your website design to elicit a far stronger emotional response.
Seamless Checkout
To avoid customers’ emotionally driven purchases transitioning to rational ones, make the checkout process free of any hindrances. This is possible by using our one-page checkout module which allows customers to complete the purchase within a minute. This is possible by making the checkout process simple to grasp, visually appealing, and with a clear end goal that is within easy reach.
Using the Greed Card
Greed is a common word that is usable in persuasive writing. Using terms in a language like “free of charge,” “buy one, get one free,” or “free delivery” is pretty powerful. With our Prestashop plugins, it is possible to provide gifts, free shipping, and discount offer to the customers.
Purchase intent increases when there is a chance to receive a substantial discount or a gift in exchange for a purchase. In the website content for delivery and returns, you can emphasize the word “free” a lot. Customers are also informed via emails from the online business about sales that are “today only,” “only for you,” or “just for the product you liked”. These kinds of words create a sense that lures the visitors for conversion.
In the End
Here we are discussing the various methods we can use on eCommerce websites to promote sales. Also, you can connect with us in case you have any issues or concerns related to our modules. Kindly connect with us at support@knowband.com if you have any business-specific custom developments. We can assist you with the customization of the module if you need to add or remove any features to the module. Also, we can help you with the development of a new module as per your requirements. Moreover, if there are any issues with your website then also we can help you with it.