Knowband Blog | Ecommerce Modules

Everything you need to know about PrestaShop GDPR Addon

PrestaShop GDPR addon helps EU business comply with the GDPR law and avoid any kind of troubles in the future. It adds a GDPR tab on the front end of your website and allows your customers to raise a request regarding data access, modification or deletion, any time.”

GDPR stands for General Data Protection Regulation. It is a law implemented for European countries on 25th May 2018 to enhance the data privacy of the people.

Every online business was enforced to comply with this law and it gave EU citizens better control over their private information. Any business failing to follow the GDPR law would be charged a heavy penalty.

With this law, people would be able to check what information does a website have about them and they would be able to modify the details they want to share with a business.

Realizing the extreme importance of GDPR in the EU countries, Knowband comes up with the GDPR- Rights of the Individual addon.

What does PrestaShop GDPR addon offers?

Once installed, the PrestaShop GDPR module places a GDPR tab on the header that has the following options:

1. Right of Access to Personal Data

2. Right to Data Portability

3. Right to be forgotten

4. Right to Data Rectification

5. Rights in relation to automated decision making and profiling

6. Right to be Anonymous

7. Right to Restriction of Processing (Coming soon)

Let’s try to get insights into each option-

1. Right of Access to Personal Data

Through this option, the customer can raise a request to the merchant to get access to their personal data, by submitting their email address.

The user receives the confirmation email. Once confirmed, the report is sent to the user.

From the backend of the module, you can check the requests of the users who have raised the data access request, under the GDPR Personal Data Request tab.

2. Right to Data Portability

Through this option, the customer can download his/her data in a CV format. This tab consists of three options named as-

Personal Information

Addresses

Orders

The customer needs to head over to the desired option and they will get the option to download your data, after confirming the email address.

The requests can be seen under the GDPR Data Portability tab in the backend of the module.

3. Right to be forgotten

This option allows customers to permanently delete their account details from the website.

Once performed, the user details would be removed from the store and they would be required to create a new account if they wish to come back to the store.

The account deletion requests can be seen under Data Forgot Request tab.

4. Right to Data Rectification

This option allows customers to rectify their existing information captured by the brand. It allows editing personal information, address and the option to update the password.

The merchant can check the rectification requests under GDPR Rectification Request.

5. Rights in relation to automated decision making and profiling

Through this option, consumers can check which services have they been automatically subscribed to. Upon request, the consumers have the option to choose only those automation services which they would want to receive.

6. Right to be Anonymous

If a customer does not want to share his original email address with the brand and want to remain anonymous, they can opt for this option.

Upon submitting this request, the existing email address of the user will be replaced by a system-generated email address. These requests can be looked under the GDPR Anonymous Request tab.

7. The Right to Restriction of Processing

This option is not available to use as of now but would soon be reflected in the module.

Let’s now come to some general settings of the PrestaShop GDPR addon.

General settings

1. Specify the number of requests a customer can raise in a single day.

2. You can mention the time after which the user account will be deleted permanently.

3. You can customize the cookies consent bar.

4. You can enable or disable any option at any time.

5. Customize the user consent option as per your requirements from the User Consent tab.

6. Restrict GDPR to some specific countries or specific IPs only.

7. You can customize the email templates and adjust the cron functionality.

There are many more options available in this module. Check out the PrestaShop GDPR addon to know its complete features and benefits.

For any assistance regarding this addon, kindly contact us at support@knowband.com