As the holiday season gets underway, merchants are gearing up for the onslaught of purchases that will undoubtedly accompany the gift-giving season. While purchases spike during the holiday rush, executing an originating transaction does not mean the sale’s lifetime is complete. Returns are an unavoidable part of the holiday season’s aftermath, regardless of why someone […]
Customer Returns
How to Apply a Return Policy That’s a Win for Both You and Your Customers
Managing orders and fulfilling customer’s demand isn’t an easy task. Considering consumer rights in the EU, every eCommerce platform needs an easy return policy to maintain the records and meeting customer’s needs. EU has a policy that a consumer can request a return or refund for a faulty product within 14 days. As an eCommerce […]
8 Simple Tips to Reduce Product Returns in eCommerce
Returns are a part of the e-commerce space. If you run an eCommerce website, you will have to deal with the horror of product returns. As per the return rate stats collected by Invesp, at least 30% of the products ordered online are returned. Though eCommerce returns cannot be eradicated, it can be controlled. In […]
Offer Order Cancellation and Return Management with PrestaShop RMA module
Today e-commerce companies have grown like mushrooms and they can be seen everywhere. People are now persuaded to shop anything online from groceries to clothes, furniture to electronics, bed-sheets to cosmetics, and much more. With this huge growth in e-commerce, order cancellation and product returns have still been a major headache for numerous customers around […]
