While creating a shipment using Spring Omni, you might get an error in response such as mentioned below:
[status] => 404
[code] => 10002
[title] => Resource Not Found
[detail] => One or more of the regions resource could not be found.
We got this error while sending the following request to create the shipment:
'{
"data": {
"type": "shipments",
"attributes": {
"recipient_address": {
"street_1": "4363 N 55TH ST",
"street_2": "Marylebone",
"street_number": 221,
"postal_code": "53216-1201",
"city": "MILWAUKEE",
"region_code": "WI",
"country_code": "US",
"first_name": "Sherlock",
"last_name": "Holmes",
"company": "Attn",
"email": "Aparajita.singh@abc.com",
"phone_number": "1234567890"
},
"return_address": {
"street_1": "Baker Street",
"street_2": "Marylebone",
"street_number": 221,
"street_number_suffix": "B",
"postal_code": "NW1 6XE",
"city": "London",
"region_code": "ENG",
"country_code": "GB",
"first_name": "Sherlock",
"last_name": "Holmes",
"company": "Holmes Investigations",
"email": "Aparajita.singh@abc.com",
"phone_number": ""
},
"sender_address": {
"street_1": "Baker Street",
"street_2": "Marylebone",
"street_number": 221,
"street_number_suffix": "B",
"postal_code": "NW1 6XE",
"city": "London",
"region_code": "ENG",
"country_code": "GB",
"first_name": "Sherlock",
"last_name": "Holmes",
"company": "Holmes Investigations",
"email": "Aparajita.singh@abc.com",
"phone_number": ""
},
"description": "Order #8008135",
"physical_properties": {
"height": 150,
"width": 300,
"length": 500,
"volume": 22.5,
"weight": 100
},
"items": [
{
"sku": "123456789",
"description": "OnePlus X",
"item_value": {
"amount": 995,
"currency": "EUR"
},
"quantity": 2,
"hs_code": "8517.12.00",
"origin_country_code": "GB",
"item_weight": 135
}
],
"customs": {
"content_type": "merchandise",
"invoice_number": "9000",
"non_delivery": "return",
"incoterm": "DAP",
"license_number": "218532158",
"certificate_number": "12122121"
},
"register_at": 0
},
"relationships": {
"shop": {
"data": {
"type": "shops",
"id": "1a9414f0-24ef-4008-b6ad-9a75e27a879e"
}
},
"service": {
"data": {
"type": "services",
"id": "05aeb5e9-90be-4ec7-94c9-1a0949262577"
}
}
}
}
}'
When we asked Spring Global for the reason of this error, they replied that the problem here is “The region which is not recognized as they do not have regions for the USA set up yet”. Simply omitting the region should fix this problem.
The below JSON should work:
'{
"data": {
"type": "shipments",
"attributes": {
"recipient_address": {
"street_1": "4363 N 55TH ST",
"street_2": "Marylebone",
"street_number": 221,
"postal_code": "53216-1201",
"city": "MILWAUKEE",
"country_code": "US",
"first_name": "Sherlock",
"last_name": "Holmes",
"company": "Attn",
"email": "Aparajita.singh@abc.com",
"phone_number": "1234567890"
},
"return_address": {
"street_1": "Baker Street",
"street_2": "Marylebone",
"street_number": 221,
"street_number_suffix": "B",
"postal_code": "NW1 6XE",
"city": "London",
"region_code": "ENG",
"country_code": "GB",
"first_name": "Sherlock",
"last_name": "Holmes",
"company": "Holmes Investigations",
"email": "Aparajita.singh@abc.com",
"phone_number": ""
},
"sender_address": {
"street_1": "Baker Street",
"street_2": "Marylebone",
"street_number": 221,
"street_number_suffix": "B",
"postal_code": "NW1 6XE",
"city": "London",
"region_code": "ENG",
"country_code": "GB",
"first_name": "Sherlock",
"last_name": "Holmes",
"company": "Holmes Investigations",
"email": "Aparajita.singh@abc.com",
"phone_number": ""
},
"description": "Order #8008135",
"physical_properties": {
"height": 150,
"width": 300,
"length": 500,
"volume": 22.5,
"weight": 100
},
"items": [
{
"sku": "123456789",
"description": "OnePlus X",
"item_value": {
"amount": 995,
"currency": "EUR"
},
"quantity": 2,
"hs_code": "8517.12.00",
"origin_country_code": "GB",
"item_weight": 135
}
],
"customs": {
"content_type": "merchandise",
"invoice_number": "9000",
"non_delivery": "return",
"incoterm": "DAP",
"license_number": "218532158",
"certificate_number": "12122121"
},
"register_at": 0
},
"relationships": {
"shop": {
"data": {
"type": "shops",
"id": "1a9414f0-24ef-4008-b6ad-9a75e27a879e"
}
},
"service": {
"data": {
"type": "services",
"id": "05aeb5e9-90be-4ec7-94c9-1a0949262577"
}
}
}
}
}'
Please visit here for related information:
Spring Global (Spring Omni) Error: The property phone_number is required
Spring Global (Spring Omni) Error: Shipment is not being Registered
Spring Global (Spring Omni): Billing Concept
Spring Global (Spring Omni) Error: Getting Blank Response While Fetching Label