Etsy Marketplace Integration - Magento 2 ® Extensions

FAQs

1- How to set up a seller account on Etsy Marketplace?

Please follow the steps below to create a seller account on Etsy:

• Visit the link - https://www.etsy.com
• Click on the “Sell on Etsy” button present at the top right corner and click on the “Register” button
• Fill up the registration form and click on the “Register” button. It would create your seller account and send a verification email to the provided email address. It would also redirect you to another page 
• Now, fill in your shop preferences, Name your shop, Stock your shop, how you will get paid, and Set up Billing.

Refer to section “Etsy Marketplace Connector- Seller Account Setup” in the user manual.

2- How to get ‘Etsy API Key’ and ‘Etsy API Secret’?

You need to set up an App on Etsy developer account by following the steps below:

Go to the link - https://www.etsy.com/developers/register

• It would open a page where a form will be shown. Fill up the form and click on “Read Terms and Create App”. Please make sure that you left the “Inventory Management Compatibility” checkbox is checked.
• It would ask to accept “terms and conditions”. Accept and click on the “Create App” button.
• It would register your App on Etsy Marketplace and provide API details.

3- How to add variations on Etsy Marketplace of already-listed products?

If you want to add any new variations in the already listed products then follow the following steps:

• Add the new variations of products in Opencart.
• Run “Sync Products Locally” cron.
• Run the “Sync Updated Products” cron and the new variations will be added on Etsy.

4- How can I set a different price on Etsy Marketplace than our Magento 2 store?

Etsy Marketplace Integrator has the ‘Price Management’ functionality that provides an option to send more or less price to Etsy Marketplace as compared to prices on Magento 2. The user needs to enable this option in the “Profiles” section and set up settings ‘Increase/Decrease Price’, ‘Increase/Decrease Price Value’ and ‘Percentage or Fixed’ fields.

For example: 

A product is of $100 and the user select “Increase” in Increase or Decrease Price, enters Price value as 5 and selects “Percentage” in Percentage or Fixed field then system will send $105 price of that product on Etsy.

5- Why am I getting a Policy warning in creating the API Key of Etsy?

"It is against our API Terms of Use to instruct users to generate their own API key. If you are not a developer and you are creating an app at the instruction of someone else, reach out to API support at developer@etsy.com. API keys should not be shared publicly or with other parties."

It's not against Etsy's policy to create API. In the message, it says it's against instructing users to generate their API key (if you are not a developer). There is no issue in creating an API key for Etsy. 

6- How can we list products on Etsy in multiple languages?

Etsy Marketplace Integration module supports multiple languages. After adding details to the product in other languages on Magento 2 and sync the same to Etsy using our module, it will update other language data of the product on Etsy.

7- Why products are not syncing locally?

While doing local sync, you need to be sure that the category which you have mapped with the profile should have products mapped to it on your store.

8- What happens to the out-of-stock product on Etsy?

When the product gets out of stock, it will be Inactive on Etsy. Once the product comes back in stock, it will again become active with updated quantity.

9- Why am I getting the message "Etsy API daily limit remaining: XXXX/10000" in the Etsy module?

It is just an information message to let you know that how many calls are remaining as Etsy has a limited number of calls for API.

10- What is the purpose of the Shop section?

The shop section option offered by the Magento 2  Etsy API integrator enables the e-merchants to create separate sections for the products of the same type. For instance, they can create sections like fashion, sports, and others. The customers can hit the section of their choice and directly land on the products of their choice without browsing the entire assortment.

Refer ‘’Shop Section’’ section in our user manual.

11- Why it is giving messages not connected to the Etsy store while syncing countries?

You are getting this error because your Etsy shop is not connected with the Magento 2  Etsy module. You can connect the same by clicking connect button from the general setting tab. 

12- How to deactivate products from Etsy?

You need to first inactive the products from Etsy Marketplace and then run the “Sync Product Status” cron which will also update the product status to Inactive in our module.