Social Messenger - Magento 2 ® Extensions

Magento 2 Social Messenger Extension

The Magento 2 store admin can now resolve customer’s issues and concerns easily without wasting any time. Live chat support is an advanced way to know and resolve customer queries in the meantime. At Knowband, we offer a different way to offer live chat support using “Facebook Messenger”. “Magento 2 Social Messenger” is a fully-featured module which allows the online store admin to integrate Facebook messenger on different website pages. The online store admin can offer live chat support to the customers using Facebook messenger.

The e-merchant can enter Facebook app Id and page ID for integrating Facebook messenger on the store. Online users can ask their issues and queries just by sending a message on this messenger. The online store admin can create a better customer relationship by providing best in class support to the customers. Thus, by resolving customer’s concerns, the online admin can improve conversion rate and sales on the website.

Salient Features offered by this Facebook messenger and live chat extension:

• The Magento 2 Facebook Messenger Integration module provides a functionality to offer live chat support to the customers using Facebook messenger. 
• The online store admin can enter Facebook app ID and Page ID for incorporating Facebook messenger.
• The Magento 2 live chat support module provides a color picker box for setting messenger theme color easily.
• The Magento 2 Facebook messenger integration module provides an option to select the pages for showing messenger chat option.
• The Magento 2 Facebook Messenger Integration module shows messenger on every page if admin doesn’t select any page.
• The Magento 2 store admin can set delay time for showing greeting message after some time on page load.
• The online store admin can set greeting message separately for the Facebook logged in and logged out customers.
• The Magento 2 facebook messenger integration extension is multi-lingual and SSL compatible.
• This Magento 2 facebook messenger integration module offers a user-friendly interface.
• No code changes are required for implementing this Magento 2 live chat support module.
• Admin can enter the page ID from the admin interface, all the chats and conversation will be handled through this Facebook page only. 

Admin Benefits: 

• The online store merchant can offer live chat support to the customers using Facebook messenger.
• There is no need to change even a single line of code for implementing messenger live chat functionality.
• The store owner can manage the look and feel of the Facebook messenger using color picker tool. 
• With the help of Magento 2 social messenger extension, the store admin can easily resolve the customer’s concerns.
• The online admin can boost sales by increasing the customer's confidence.
• The store admin can offer a better store experience and build a better customer relationship.

Customer Benefits: 

• The online users can ask their queries on messenger chat option.
• The comfort level and trust factor will be increased of the customers.
• The customers can communicate directly to the store admin and ask for support without any complications.
• The customers can get the best solution in the meantime.
• The store visitors can get a better clarification and a better store experience.
• Most of the customers are familiar with the messenger, so it is easy to the chat option.

Knowband, a leading name as an eCommerce development company provides Magento plugin development services to enhance the functionality of your eCommerce stores. For providing Magento plugin development, we have hired experienced Magento developers who work with full dedication to offer Magento development and support services.

If there is a feature you want on your Magento site, chances are that a Magento extension will allow you to do it, if you don't find any such plugin you can always contact us for your custom plugin development requirements.