Magento Return Manager Extension
Order or Product returns happen because the customer was not satisfied with the same. It creates a negative impression on the customer's mind about the store but the same impression can be turned into a positive experience if a store has an efficient and easy return processing system. The Knowband’s Magento Return Manager extension adds up the functionality to the eCommerce store to Manage & Process Return Requests for any return/refund/replacement request placed by the Registered or Guest customers.
This Magento Return Merchandise Authorization helps the store owner to increase the conversion rate of the website as well as boost the customer engagement.
Merchant benefits-
- KnowBand's Magento Return Manager extension provides an extremely easy interface for the customer as well as the store owner for placing and processing the returns in the most efficient way possible.
- Most efficient and ease extension management interface.
- Backed support by 'SuperHero' certified support team by KnowBand.
- This Magento order refund manager enables the e-merchant to process return requests for the entire order or even a single product out of the complete order.
- With the use of the this Magento return product extension, the store admin can deny or approve the return requests of the online buyers.
- This Magento RMA module give the option to the online retailors to enable/disable the access for guest customers to place a return request.
- The store admin receives an email notification whenever a return request is made by the customers.
- This Magento refund order allows the admin to send the Return slip/label to the customer via email when admin approves the return request.
- This Magento return manager addon gives the option to the admin ti export the data of completed request in the CSV format.
- Filters in archive list for fast searching.
- Option to create return requests from back-end on the customers’ behalf.
- The Magento Return Merchandise Authorization(RMA) allows the admin can create his/her own return policies.
- The store admin can create pre-defined return reasons to display on the front end.
- Magento order refund extension allows the e-merchnat to select if the shipping charges will be paid by the store owner or the customer.
- The online retailors can have different return policies for each category of the products.
- Magento return manager extesnion enables the admin to map a single return policy to multiple product categories.
- The e-merchant can add custom return statuses to be shown to the customers.
- With the help of the Magento RMA, the store admin can see pending return requests and active return requests on separate lists.
- The store owner can customize email templates as per the store's requirements.
Features-
- This Magento extension compatible with multi-lingual stores.
- Multi Store compatible.
- This Magento RMA module is return slip feature.
- This Magento return manager extension sends notification to the admin whenever a return request is placed.
- Sends notification to the customer whenever the admin changes return status from the back-end.
- The store admin can also place return request on customers’ behalf.
- Customizable email templates.
- Multiple Return-Policies.
- Return Policy Mapping to multiple categories.
- SSL compatible.
- Simple and easy to use.
- No CRON jobs.
- Does not conflict with any other third party plugin.
Customer benefits-
- Provides three options to customers - Get Store Credit, Replacement or Refund.
- Fast processing of return request.
- The online shoppers can return partial Magento RMAAquantity of the purchased products.
- The Buyers can return even a single product out of full order with multiple products.
- The Customers can view the return status and return history from the user account.
- Simple and clear interface for easy return processing.
- Mobile responsive view for the customers.
If you face some issue and need some help. Kindly let us know, we are just an email away :)
Knowband, a leading name as an eCommerce development company provides Magento Module Development Services to enhance the functionality of your eCommerce stores. For providing Magento Module development, we have hired experienced Magento developers who work with full dedication to offer Magento development and support services.
If there is a feature you want on your Magento site, chances are that a Magento Extension will allow you to do it, if you don't find any such modules you can always contact us for your custom modules development requirements.