Marketplace Sellers-Admin Ticket System Addon - Prestashop Addons

Prestashop Marketplace Sellers-Admin Ticket System Addon

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This PrestaShop Marketplace seller’s admin ticket system module allows sellers to contact admin and vice versa. The sellers can contact the admin by generating a ticket to the admin and in the same way admin can interact with the seller by generating a ticket to the admin. Both of them have an option to contact each other. An email notification is sent to the receiver to inform about the message. The PrestaShop Marketplace Sellers- Admin ticket system extension offers admin the right to change the status and priority of the raised tickets.

PrestaShop Marketplace seller’s admin ticket system module is a supportive add-on for the Prestashop Multi vendor Marketplace Module. So, the Prestashop Marketplace Sellers Admin Ticket system can be configured only if the PrestaShop Multi-vendor Marketplace extension is installed on the store.

Prestashop Multi-Vendor Marketplace: Prestashop Multi-Vendor Marketplace extension helps to transform your online Prestashop store into a full-fledged multi-vendor marketplace just like Amazon, eBay, etc. Allow multiple sellers to list, manage, and sell their products on your site.

Features of the PrestaShop Marketplace Sellers-Admin Ticket System Module:

•  Admin can contact any seller and also sellers can contact the store admin.
•  Sellers can contact the store admin of Prestashop Multi-vendor Marketplace whenever needed from their seller account panel.
•  Unique id/ reference number will be assigned to the generated ticket by the PrestaShop Sellers-Admin ticket system module.
•  The ticket will have the following information on it: the email address, store name, ticket title, and last update date of the ticket.
•  Status of the tickets can be updated from the PrestaShop Sellers-Admin ticket system extension.
•  Admin can set the Priority of the tickets from the admin panel of the PrestaShop Sellers-Admin ticket system module.
•  Change in the Status and priority can be directly monitored by the Marketplace admin.
•  Mail notification is being sent to notify the receiver.
•  Thread view layout is available for the ticket generated.
•  PrestaShop Sellers-Admin ticket system plugin is easy to install and configure
•  Add-on offers MultiStore, SSL, and Multi-Language compatible.

Benefits of PrestaShop Marketplace Sellers-Admin Ticket System Module for the Admin: 

•  PrestaShop Marketplace Sellers-Admin ticket system module is very easy to install and configure.
•  Installation of PrestaShop Marketplace seller -admin ticket system module does not require any technical skills or knowledge.
•  Admin can enable or disable this module at a single button click.
•  The Prestashop multi-vendor marketplace store admin has the access to update the status of the ticket generated from the admin panel.
•  Change in status can be tracked by the admin at a button click.
•  Priority of the generated ticket is changed by the Marketplace admin from the backend of the PrestaShop Multi-seller Marketplace seller -admin ticket system extension.
•  Any change in the priority of the tickets can be tracked by the admin from the PrestaShop Marketplace seller -admin ticket system addon.
•  This addon is compatible with Prestashop Multi-vendor Marketplace Module.

Steps For Installation: 

To install this Prestashop Marketplace Sellers-Admin Ticket System Addon, please follow the following steps:

1. Download the Prestashop Marketplace Sellers-Admin Ticket System Module package.

2. After downloading, unzip the package and add this seller-admin ticket module folder under the modules folder of your system.

3. After that, you have to merge the attached seller-admin ticket module folder into your modules folder of the root directory of your PrestaShop store through FTP.

Knowband, a leading name as an eCommerce development company provides Prestashop plugin development services to enhance the functionality of your eCommerce stores. For providing Prestashop plugin development, we have hired experienced Prestashop developers who work with full dedication to offer Prestashop development and support services. 

If there is a feature you want on your Prestashop store, chances are that a Prestashop plugin will allow you to do it, if you don't find any such plugin you can always contact us for your custom plugin development requirements.